• Welcome to Fergus Falls Area Chamber of Commerce

    The Fergus Falls Area Chamber of Commerce is a membership based organization which serves its member businesses and the community. We are located in the heart of West Central Minnesota’s premier lakes country destination, Otter Tail County. With its nearly 1100 lakes, rivers, streams and trails offering an abundance of recreational options, its a great place to grow your business.

    We serve as the lead advocate and resource for our members and to create partnerships that foster a healthy business climate.

  • Chamber Lunch & Learn: Customer Service

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    Name: Chamber Lunch & Learn: Customer Service
    Date: June 14, 2019
    Time: 10:00 AM - 1:00 PM CDT
    Registration: Sorry, online registration for this event has been closed. Please call: 218-736-6951
    Event Description:

    "At Your Service - Customer Service Training"
    Get ready for summer visitors and ramp up your customer service skills.
    The goal of this program is to help participants learn to work more effectively with their customers. This workshop sets a solid foundation for participants to build on, and gives practical ideas that can be put to work right away.
    Training Course Goals:

    • You will understand the foundations of customer service.
    • You will gain enthusiasm, confidence, and commitment to provide superior service to all customers.
    • You will practice customer service skills, build knowledge and write a personal action plan to apply these to your job
    • You will increase your awareness of culture and how it affects customer service, both for the service provider and for your customers.
    • Jean Bowman, Visit Fergus Falls, is a certified customer service trainer and will lead this training session.
    This customer service training course was developed by the University of Minnesota Tourism Center for anyone who comes into contact with visitors and customers. Customers may be vendors, peers or consumers. Everyone interested in improving their customer service skills is invited to participate.
    Event Sponsors:
    Fergus Falls Area Chamber of Commerce
    202 S. Court St.
    Fergus Falls, MN
    Date/Time Information:
    Friday, June 14, 2019
    10:00am - 1:00pm
    Contact Information:
    Jennifer Fronning 218-736-6951
    includes curriculum & lunch
    Call 736-6951 or email: chamber@fergusfalls.com to register
    Set a Reminder:
    Enter your email address below to receive a reminder message.
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