YPN Knowledge @ Noon

Knowledge @ Noon
Customer Service Training: 1A

Guest Speaker : Jean Bowman, Visit Fergus Falls 

A Crash Course in Customer Service

It takes more than 45 minutes to become excellent at customer service. But Jean Bowman will present a portion of “At Your Service” a U of M-authored curriculum about presenting amazing customer service. She will dive right in with one of the four A’s – Attention. It will be fast paced, interactive and fun. It will leave you with an appetite for more!