The Grant Davenport Agency with Farmers Union Insurance is seeking a Customer Service Representative to join our team! In this role you will be responsible for helping customers by providing product and service information. You must have a great personality, eager to learn, and take pride in your work.
Licensed in P&C preferred but not required. If not licensed, will get training and classes in first year.
- Handle customer inquiries and general customer service duties as presented
- Provide information about the products and services to existing and potential clients
- Troubleshoot and resolve customer issues and concerns
- Document and update customer records based on interactions in Agency Management System
- Other duties as assigned
- Previous experience in customer service, or related field
- Ability to build strong working relationship with clients and prospects
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Proficiency with basic PC skills, Email, Microsoft Office
Grant@mnfuia.com or drop off in person at 114 E Washington Ave Fergus Falls MN 56537.