AmericInn by Wyndham Fergus Falls Hiring Front Desk/Auditor
Seeking energetic, friendly and motivated individuals. Must have excellent communication skills. Experience preferred. Must be available to work all varied shifts and weekends. Excellent Incentive Programs and Competitive Wages!!
APPLY AT www.discoverlodging.net/careers
Duties include but not limited to:
* Greets, registers, suggestively sells rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
*Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
*Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.
*Accurately checks in and out guests and communicates departures with housekeeping staff. *Accurately computes bill, collects payment, makes change for guests and makes deposits, cash handling procedures.
*Makes, confirms and cancels reservations via telephone, computer and in writing. *Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.
*Posts charges such as room, food, liquor, or telephone, to ledger.
*Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
*Maintains the cleanliness and organization of the hotel lobby and front desk area.